The business
Our client is a national furniture rental company based in the Midwest. It makes, rents and delivers its own furniture to homes, offices, events and home staging projects from 15 locations. Its mission is to get the right furniture to each customer on the agreed day, with its own team of 100 drivers.
The challenge
Planning across four businesses
Demand varies by business
Residential, office, events and home staging each have their own busy periods, and all four use the same stock.
Furniture is always moving
Each piece goes from the plant to a location, out to a customer and back again.
The ERP held the data
The planning, inventory and delivery teams wanted it set up around the decisions they make each week.
One plan from plant to customer
- PlantBuilds the furniture
- 15 locationsHold and prepare stock
- 100 driversDeliver and collect
- CustomersHomes, offices, events, staging
One ERP and one planning process connect every step
The solution
How Parkar helped
Review
Parkar studied how each team used the ERP and agreed on the changes that would help planning most.
Improve the ERP
Parkar improved the ERP’s setup, data and processes so planners could rely on its numbers.
Transform planning
Parkar worked with the client’s teams to change how they forecast demand, plan production and manage inventory. Planners forecast demand by business and location, and use those forecasts to set production and inventory plans.
Schedule the fleet
Driver schedules use the same order and inventory data, so each truck is loaded for the day’s deliveries.
Support
Parkar supports the ERP and the systems connected to it.
Results
The outcomes
More accurate forecasts
Production and purchasing plans are closer to actual demand.
Less idle inventory
More furniture is out on rent at any given time.
Of deliveries on time
Customers receive their furniture on the agreed day.
More deliveries per truck
Drivers complete more stops each day.
Parkar’s team worked with ours every week for nine months. They took the time to learn our business, and our planning is in much better shape.